Pilots for Personal Independence Payment have started in some area of the country ahead of a national roll out for new claims from June 2013. Areas affected are those in postcode areas BL, CA, CH (except CH1, CH4, CH5, CH6, CH7, and CH8), CW, DH, DL (except DL6, DH7, DL8, DL9, DL10 and DL11), FY, L, LA (except LA2 7, LA2 8, LA6 2 and LA6 3), M, NE, PR, SR, TS (except TS9), WA and WN. We have heard from support workers in these areas that the initial telephone call to make a claim can take 45 minutes. During this call all the non disability questions are asked (a PIP1 form is completed on computer by the DWP). If successful, a claim is then started and the client is sent a paper form(PIP2) asking about the disability questions. New claims for DLA are still possible during May for clients not in the above postcode areas.  Click here for our Personal Independent Payment 2013 course.