Hows it going with migrating over different types of claimants onto Universal
Credit?
The Government has explained how over 100,000 claimants on Employment
and Support Allowance have undergone managed migration to Universal
Credit.
'...we already have about 100,000 - just a tad over ... out of 900,000 ESA people.
We have got them on to universal credit.'...
'there are 9,660 people still on income support - many of those have
vulnerabilities - about 3,000 on jobseeker’s allowance (JSA) and about 27,000
or 28,000 left on tax credits. Those are down from highs of 4.5 million on tax
credits. When we started this process, there was a peak of about 1.5 million
people on income support. You can see that the numbers have come down.'
''We have an enhanced support journey. If people do not respond to our
migration notice and they are on ESA, we do not switch off their entitlement to
employment and support allowance without attempting further contact. We
send text messages, where we have phone numbers. We contact other parties
- social services and others - who may be in contact with the claimant. We
check our old records to see if we have any routes in. If none of that works, we
then offer a visit, and we try to visit the claimant. We developed that with the
stakeholder groups. They worked with us on all that, and they are very happy
with that approach....About 96 per cent of people do claim ''
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