Thank you to the Welfare Benefits Adviser who sent us their experience of claiming Universal Credit.
The claim was made in the digital service area in London where all types of claims are taken(not just single job seekers). It mentions the following topics that may be of interest to you-
Claiming online
Creating a username with security questions
The 1st interview- direct pay to the landlord, ID verification procedure, bank details check, tenancy agreement and bank statement
PSN(personal security number issued) Log in regularly to access 'to do' list Submit medical certificate on line
The 2nd interview- claimant commitment and work prep group Advance payment, Child care costs, council tax reduction link up Forgot ID- 5 security questions
In hospital/ visiting officers