Ask the work coaches at the Job Centre about the Flexible Support Fund and extra payments that might be made for your clients.
'To assist with the affordability of public transport, and where an appointment at a Jobcentre has been agreed as necessary, Work Coaches are able to consider the reimbursement of a claimant’s travel costs. The Department publishes clear guidance to its staff of when mandatory awards for travel must be made from the Flexible Support Fund – a copy of this is available in the House of Commons’ Library. In exceptional situations, where a claimant’s requirements cannot be met in any other way, an advance payment can be made.'.
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