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A letter from Motability confirms that they can use their discretion to allow clients to keep their Motability cars for longer than 6 months whilst they are appealing. Appeals often take longer than this, perhaps up to a year, to be heard.

'‘… if a customer has opted for the 26 week retention period, and Motability is satisfied that they are actively progressing an appeal, a discretionary extension to the handback period can be granted. Indeed, of the customers choosing the extended retention period, Motability has supported almost half to retain their vehicles longer than 26
weeks.'

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