All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

"Very enjoyable- would attend again" Audrey Hobson, Coventry City Council

"Always very useful and well presented" Giuseppina Taverna, Care Solutions Group

"Very good overview of coming changes in the Welfare System" Karen Thomas, Llanelli Women's Aid

Personal Independence Payments have started to replace Disability Living Allowance for working age clients since April 2013. 2 million DLA claimants are currently being reassessed.

One aim is to cut the overall bill by 20%.  The government is aiming to remove entitlement to DLA for 1 in 4 current claimants(around 500,000).

This course will include details on-

  • Reasons for change, basics of Personal Independence Payment in key card format, cost implications,  timetable for changes- which clients are likely to be affected and when,  passporting
  • a recap. on the law on-  Non disability and disability rules, possible losers/  winners
  • changes in March 2017 to the descriptors
  • assessment and appeals
  • caselaw
  • how to challenge decisions- a chance to exchange information on good advocacy techniques
  • a chance to discuss with other participants how you might respond both as an organisation and with your clients in mind
  • at a glance guide between the new(Personal Independence Payments) and old system(Disability Living Allowance)

duration— 1 day  10am- 4pm

Course Level- Update (for delegates with or without prior knowledge of the subject)

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course. Our allocated CPD reference is EJV/SWTL.


If you cancel the course more than 3 weeks before the commencement date, then a £55 administration fee will be payable. The course fee will remain payable if you cancel the course within 3 weeks of the commencement date. If we cancel the course, then full refunds will be paid to participants (excluding other costs, such as travel).


You are free to transfer places between employees within your organisation at no extra cost.


Booking - Open

Booking - Open Courses

Courses apply for law in England and Wales, not Scotland. 

Please click on a booking link above on the date you are interested in.

We aim to reply within one working day. 

Social Distancing has become the norm and therefore we have moved from face to face courses to online only.

cost- online 1 day (spread over 2 consecutive days 10am- 1pm with a break)

online 90 minute courses either 10.30am-12pm or 2pm- 3.30pm

Social workers can choose to count courses towards their professional development.

Video Recording-  Due to General Data Protection Regulations (GDPR),  privacy and copyright  restrictions we request no recording of online training.

cost per place

Public sector, housing associations and voluntary sector
£200 online 1 day course 

Voluntary organisations with 5 or less full time staff

£165 online 1 day course 

Solicitors and financial services

£250 online 1 day course 

(5.25 hours(1.5 hours) CPD accreditation available).  Our allocated CPD reference is EJV/SWTL.

VAT will be added to the cost.

this includes-

  • comprehensive colour course guide posted to you 
  • colour Benefit rates poster posted to you 
  • certificate of attendance posted to you 
  • access to members' area for 1 year free-  post course help with your cases- this includes our consultancy forum(including Covid-19 related Benefit queries),  Universal Calculator to help you learn and advise,  online resources- at a glance guides,  standard letters, useful links and others,  Benefit Rates posters, ongoing news.