All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

"Good course worth the money." Matt Taylor, Monmouthshire Housing Assoc. Ltd

"Excellent course! Practical!" Kuldip Gill, Huggard

"Trainer is very good and experienced." Ade Adeniran, Islington Carers Centre

A detailed overview focusing on the most problematic areas for professionals. How to use this knowledge to maximise the Housing Benefit of service users and to reduce rent arrears. Ongoing changes linked to Welfare Reform will be highlighted.

This course will include—

  • housing benefit basics
  • qualifying conditions, including the right to reside and habitual residence test
  • how and when to claim
  • how to calculate benefit including premiums, non dependents, local housing allowances and eligible rent
  • the Bedroom Tax and the reductions in the Benefit Cap due in the 2016/17 financial year
  • other changes to Housing Benefit  
  • maximisation of benefit, including backdating/ overpayments, changes to entitlement for those who go abroad
  • challenging decisions
  • discretionary hardship payments
  • new/ future Changes
  • reference materials

"great for maximising benefit to sustain tenancies"

duration— 1 day

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course. Our allocated CPD reference is EJV/SWTL.


If you cancel the course more than 3 weeks before the commencement date, then a £35 administration fee will be payable. The course fee will remain payable if you cancel the course within 3 weeks of the commencement date. If we cancel the course, then full refunds will be paid to participants (excluding other costs, such as travel).


You are free to transfer places between employees within your organisation at no extra cost.


Booking - Open

Booking - Open Courses

Please click on a booking link above on the date you are interested in.

We aim to reply within one working day. 

cost- 1 day courses-  Courses normally run from 10am - 4pm.

Social workers can choose to count courses towards their professional development.


cost per place

Public sector, housing associations and voluntary sector


Voluntary organisations with 5 or less full time staff


Solicitors and financial services(5.25 hours CPD accreditation available).  Our allocated CPD reference is EJV/SWTL.


VAT will be added to the cost.

this includes-

  • comprehensive colour course guide
  • colour Benefit rates poster
  • lunch and refreshments
  • certificate of attendance
  • access to post course support with your cases