All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

This one day course provides support workers with an overview of the debt and money advice process, it is primarily aimed at workers with little or no experience of giving debt advice, it is also a useful refresher for more experienced people.

We will look at priority and non-priority creditors, various enforcement methods available to them; we will consider what options the client may have and how to negotiate. Bankruptcy, debt relief orders and administration orders will be covered; we will look at how to draft a financial statement both for use in budgeting and as a negotiation tool.

This course will include—

  • why people get into debt
  • the causes and effect of unmanageable debt
  • advising a client on whether a debt is a priority or non-priority
  • dealing with a court summons
  • varying a county court judgment
  • drafting a realistic and sustainable financial statement
  • deciding on whether a debt can be disputed
  • financial statements

"for non debt specialists,  those needing an updater and inexperienced advisers"

duration— normally 1 day

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course.  Our allocated CPD reference is EJV/SWTL.

The course advertised runs over two mornings on 4/5/2021 and 10/5/2021 on 10am- 1pm.

04/05/2021 to 10/05/2021
this course will begin on this date 10am- 1pm and continue on the following day 10am 1pm


If you cancel the course more than 3 weeks before the commencement date, then a £55 administration fee will be payable. The course fee will remain payable if you cancel the course within 3 weeks of the commencement date. If we cancel the course, then full refunds will be paid to participants (excluding other costs, such as travel).


You are free to transfer places between employees within your organisation at no extra cost.


Booking - Open

Booking - Open Courses

Please click on a booking link above on the date you are interested in.

We aim to reply within one working day. 

Social Distancing has become the norm and therefore we have moved from face to face courses to online only.

cost- online 1 day (spread over 2 consecutive days 10am- 1pm with a break)

online 90 minute courses either 10.30am-12pm or 2pm- 3.30pm

Social workers can choose to count courses towards their professional development.

Video Recording-  Due to General Data Protection Regulations (GDPR),  privacy and copyright  restrictions we request no recording of online training.

cost per place

Public sector, housing associations and voluntary sector
£200 online 1 day course 

Voluntary organisations with 5 or less full time staff

£165 online 1 day course 

Solicitors and financial services

£250 online 1 day course 

(5.25 hours(1.5 hours) CPD accreditation available).  Our allocated CPD reference is EJV/SWTL.

VAT will be added to the cost.

this includes-

  • comprehensive colour course guide posted to you 
  • colour Benefit rates poster posted to you 
  • certificate of attendance posted to you 
  • access to members' area for 1 year free-  post course help with your cases- this includes our consultancy forum(including Covid-19 related Benefit queries),  Universal Calculator to help you learn and advise,  online resources- at a glance guides,  standard letters, useful links and others,  Benefit Rates posters, ongoing news.