All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.


This course follows on from our - Covid-19 Benefit Updater 2020 -1- course.

The current Covid-19 crisis has led to large fluctuations in income.  These changes will continue to affect Benefit claims as people get back to work/ are sacked/ laid off.

By 10/5/2020 7.5 million workers had been furloughed(the Corona Virus Job Retention Scheme) and around 3.5 million self employed are due to claim through the SEISS(Self Employed Income Support Scheme).

From 16/3/2020(when the lockdown came into effect) until 5/5/2020, the DWP saw 2.5 million individual Universal Credit declarations. During this period,  903,000 advance payments have been made that will have to be repaid.

This course concentrates on issues relating to and calculations of Universal Credit. It will include-

  • a recap. on how UC is calculated including use of our UC calculator.
  • how UC payable is affected for employees- by having no wages,  reduced wages e.g. 80% furlough payments, getting back to work/ doing more hours,  late payment of wages/ furlough payments.
  • how UC will be affected by JSA(c) new style,  ESA(c) new style, SSP.
  • work allowances(earnings disregards)- or lack of-  how these will affect the calculations for your clients.
  • how to challenge a UC decision.

Case studies will be worked through and online briefings provided. 

This is a 90 minute online course run through the Zoom platform(you will just need internet access and we will send you a code to join the meeting).  

There will be a maximum of 12 places per course and opportunities to exchange information/ ask questions.


cost per place

Public sector, housing associations and voluntary sector-  £69 plus VAT

Voluntary organisations with 5 or less full time staff-  £64 plus VAT

Solicitors(5.25 hours CPD accreditation) and private/ financial services sector- £75 plus VAT

payment is accepted by bacs/ cheque/ credit card(via a link in the invoice)



If you cancel the course more than 3 weeks before the commencement date, then a £55 administration fee will be payable. The course fee will remain payable if you cancel the course within 3 weeks of the commencement date. If we cancel the course, then full refunds will be paid to participants (excluding other costs, such as travel).


You are free to transfer places between employees within your organisation at no extra cost.


Booking - Open

Booking - Open Courses

Courses apply for law in England and Wales, not Scotland. 

Please click on a booking link above on the date you are interested in.

We aim to reply within one working day. 

Social Distancing has become the norm and therefore we have moved from face to face courses to online only.

cost- online 1 day (spread over 2 consecutive days 10am- 1pm with a break)

online 90 minute courses either 10.30am-12pm or 2pm- 3.30pm

Social workers can choose to count courses towards their professional development.

Video Recording-  Due to General Data Protection Regulations (GDPR),  privacy and copyright  restrictions we request no recording of online training.

cost per place

Public sector, housing associations and voluntary sector
£200 online 1 day course 

Voluntary organisations with 5 or less full time staff

£165 online 1 day course 

Solicitors and financial services

£250 online 1 day course 

(5.25 hours(1.5 hours) CPD accreditation available).  Our allocated CPD reference is EJV/SWTL.

VAT will be added to the cost.

this includes-

  • comprehensive colour course guide posted to you 
  • colour Benefit rates poster posted to you 
  • certificate of attendance posted to you 
  • access to members' area for 1 year free-  post course help with your cases- this includes our consultancy forum(including Covid-19 related Benefit queries),  Universal Calculator to help you learn and advise,  online resources- at a glance guides,  standard letters, useful links and others,  Benefit Rates posters, ongoing news.