All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

"very good course, very in depth, very knowledgeable trainer, very enjoyable"
Sarah Jones,  Monmouthshire Housing Association 

"excellent course,  as always"  Lisa Gardner,  Perthyn Support

'..really useful' Carin Wright,  Ynys Mon Citizens Advice   

Clients with mental health conditions often experience additional barriers to secure full entitlement to benefits.  The course covers-
  • what are the barriers to claiming benefits for people with mental health conditions  
  • a chance to exchange tactics with other participants 

using 4 casestudies to-

  • identify and signpost to the correct benefits 
  • be aware of common diagnoses, symptoms, medication and side-effects
  • understand the Work Capability Assessment test for Employment and Support Allowance and Universal Credit,  including substantial risk
  • understand the disability tests for Personal Independence Payment 
  • understand the severe disability premium and changes under Universal Credit- who is worse off
  • identify legal provisions in the Benefits system which are to the advantage of this client group

duration— 1 day  10am- 4pm

Course Level- Update (for delegates with or without prior knowledge of the subject)

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course. Our allocated CPD reference is EJV/SWTL.



If you cancel the course more than 3 weeks before the commencement date, then a £35 administration fee will be payable. The course fee will remain payable if you cancel the course within 3 weeks of the commencement date. If we cancel the course, then full refunds will be paid to participants (excluding other costs, such as travel).


You are free to transfer places between employees within your organisation at no extra cost.


Booking - Open

Booking - Open Courses

Please click on a booking link above on the date you are interested in.

We aim to reply within one working day. 

cost- 1 day courses-  Courses normally run from 10am - 4pm.

Social workers can choose to count courses towards their professional development.


cost per place

Public sector, housing associations and voluntary sector


Voluntary organisations with 5 or less full time staff


Solicitors and financial services(5.25 hours CPD accreditation available).  Our allocated CPD reference is EJV/SWTL.


VAT will be added to the cost.

this includes-

  • comprehensive colour course guide
  • colour Benefit rates poster
  • lunch and refreshments
  • certificate of attendance
  • access to post course support with your cases