All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

"very good course, very in depth, very knowledgeable trainer, very enjoyable"
Sarah Jones,  Monmouthshire Housing Association 

"excellent course,  as always"  Lisa Gardner,  Perthyn Support

'..really useful' Carin Wright,  Ynys Mon Citizens Advice   

Clients with mental health conditions often experience additional barriers to secure full entitlement to benefits.  The course covers-
  • what are the barriers to claiming benefits for people with mental health conditions  
  • a chance to exchange tactics with other participants 

using casestudies to-

  • identify and signpost to the correct benefits 
  • be aware of common diagnoses, symptoms, medication and side-effects
  • understand the Work Capability Assessment test for Employment and Support Allowance and Universal Credit,  including substantial risk
  • understand the disability tests for Personal Independence Payment 
  • understand the severe disability premium and changes under Universal Credit- who is worse off
  • identify legal provisions in the Benefits system which are to the advantage of this client group

duration— online 1 day (spread over 2 consecutive days 10am- 1pm with a break)

This course will remain interactive with group working, discussion,  quizzes etc.  and a hard colour copy of the course booklet posted to you.

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course. Our allocated CPD reference is EJV/SWTL.

28/04/2021 to 29/04/2021
this course will begin on this date 2pm- 5pm and continue on the following day 2pm- 5pm


If you cancel the course more than 3 weeks before the commencement date, then a £55 administration fee will be payable. The course fee will remain payable if you cancel the course within 3 weeks of the commencement date. If we cancel the course, then full refunds will be paid to participants (excluding other costs, such as travel).


You are free to transfer places between employees within your organisation at no extra cost.


Booking - Open

Booking - Open Courses

Please click on a booking link above on the date you are interested in.

We aim to reply within one working day. 

Social Distancing has become the norm and therefore we have moved from face to face courses to online only.

cost- online 1 day (spread over 2 consecutive days 10am- 1pm with a break)

online 90 minute courses either 10.30am-12pm or 2pm- 3.30pm

Social workers can choose to count courses towards their professional development.

Video Recording-  Due to General Data Protection Regulations (GDPR),  privacy and copyright  restrictions we request no recording of online training.

cost per place

Public sector, housing associations and voluntary sector
£200 online 1 day course 

Voluntary organisations with 5 or less full time staff

£165 online 1 day course 

Solicitors and financial services

£250 online 1 day course 

(5.25 hours(1.5 hours) CPD accreditation available).  Our allocated CPD reference is EJV/SWTL.

VAT will be added to the cost.

this includes-

  • comprehensive colour course guide posted to you 
  • colour Benefit rates poster posted to you 
  • certificate of attendance posted to you 
  • access to members' area for 1 year free-  post course help with your cases- this includes our consultancy forum(including Covid-19 related Benefit queries),  Universal Calculator to help you learn and advise,  online resources- at a glance guides,  standard letters, useful links and others,  Benefit Rates posters, ongoing news.