All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

"Good course worth the money." Matt Taylor, Monmouthshire Housing Assoc. Ltd

"Excellent course! Practical!" Kuldip Gill, Huggard

"Trainer is very good and experienced." Ade Adeniran, Islington Carers Centre

A detailed overview focusing on the most problematic areas for professionals. How to use this knowledge to maximise the Housing Benefit of service users and to reduce rent arrears. Ongoing changes linked to Welfare Reform will be highlighted.

This course will include—

  • housing benefit basics
  • qualifying conditions, including the right to reside and habitual residence test
  • how and when to claim
  • how to calculate benefit including premiums, non dependents, local housing allowances and eligible rent
  • the Bedroom Tax and the reductions in the Benefit Cap due in the 2016/17 financial year
  • other changes to Housing Benefit
  • maximisation of benefit, including backdating/ overpayments, changes to entitlement for those who go abroad
  • challenging decisions
  • discretionary hardship payments
  • new/ future Changes
  • reference materials

"great for maximising benefit to sustain tenancies"

duration— 1 day

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course. Our allocated CPD reference is EJV/SWTL.


Booking - In-House

Booking - In-House Courses

Please e mail us to explain your needs and get a quotation.


We provide:

· Planning, course development and delivery

· Comprehensive course guides, Benefits rate posters

· Evaluation on course completion, course certificates

· free post course learning resources- newsletters


You provide:

· The venue (arrangement & payment)

· Equipment (Digital projector and flipchart)

Maximum number of 16 participants.  


In-house Course Cancellation-   If we cancel the course, then a full refund will be paid(excluding other costs, such as travel).  No refund will be payable if you cancel the course within one month of the commencement date.  We will try to set a mutually convenient new date for the training and additional costs for travel/  accomodation,  if pre booked,  may be chargeable.