All our courses are updated to include changes in the Benefits System. Courses can be run at a basic or more experienced level and usually last one day.

"very good course, very in depth, very knowledgeable trainer, very enjoyable" 
Sarah Jones,  Monmouthshire Housing Association 

"excellent course,  as always"  Lisa Gardner,  Perthyn Support

'..really useful' Carin Wright,  Ynys Mon Citizens Advice   

The course covers: 
  • what are the barriers to claiming benefits for people with mental health conditions  
  • a chance to exchange tactics with other participants 

using casestudies to-

  • identify and signpost to the correct benefits 
  • be aware of common diagnoses, symptoms, medication and side-effects
  • understand the Work Capability Assessment test for Employment and Support Allowance and Universal Credit,  including substantial risk
  • understand the disability tests for Personal Independence Payment 
  • understand the severe disability premium and changes under Universal Credit- who is worse off
  • identify legal provisions in the Benefits system which are to the advantage of this client group

online 1 day (spread over 2 consecutive days 10am- 1pm with a break)

This course will remain interactive with group working, discussion,  quizzes etc.  and a hard colour copy of the course booklet posted to you.

Course Level- Update (for delegates with or without prior knowledge of the subject)

Course accreditation- the Solicitors Regulation Authority has authorised us to award 5.25 hours Continuing Professional Development(CPD) points for solicitors attending this course. Our allocated CPD reference is EJV/SWTL.


Booking - In-House

Booking - In-House Courses

Please e mail us to explain your needs and get a quotation.


We provide:

· Planning, course development and delivery

· Comprehensive course guides, Benefits rate posters

· Evaluation on course completion, course certificates

· free post course learning resources- newsletters


You provide:

· The venue (arrangement & payment)

· Equipment (Digital projector and flipchart)

Maximum number of 16 participants.  


In-house Course Cancellation-   If we cancel the course, then a full refund will be paid(excluding other costs, such as travel).  No refund will be payable if you cancel the course within one month of the commencement date.  We will try to set a mutually convenient new date for the training and additional costs for travel/  accomodation,  if pre booked,  may be chargeable.